Warranty & Customer Service

rex  Customer service

        REX is committed to providing high-quality products and providing reliable and fast customer support services. REX is committed to providing high quality products and providing reliable and fast customer support services. As the highest quality product standards are an important part of the company culture, after-sales service is highly valued and executed.

        Furthermore, more than 20 distributors around the world not only provide pre-sales service but also assist in providing high-quality after-sales service. REX provides online workshops which can helps users have a better understanding on instrument mechanism and the sample measurement. 

        Also, users can download the technical support documents in technique support center for necessary help such as manuals, quick operation guidebook etc.

        For any questions, please contact us or local distributors for further assistance. 

rex  Warranty

        All REX products are designed with industry-leading accuracy, reliability and robustness. These qualities help our customers reduce the number of necessary tests, unplanned downtime and maintain optimum efficiency.

        REX distributors helps users in after-sales service.

        Most REX instruments are sold with a twenty-four-month labor warranty as part of the initial purchase.

        Electrodes are sold with a six-month labor warranty as part of the initial purchase.

 

        For any question, please contact us at info@lei-ci.com.


REX

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